FAQs

Some General Questions About Websites

Display None
What is a Domain Name?

A domain name is a name you choose to represent your website (and often email address too). E.G. our domain name is onthewebnow.co.uk. Therefore our website address (aka URL) is: www.onthewebnow.uk and our email address could be anythingwelike@onthewebnow.co.uk

What about all the endings on a domain name?

Some common domain endings are: .COM, .CO.UK, .ORG.UK, .ORG, .NET, .EU, .BIZ – 2014 has seen the introduction of many new ones, E.G. .LONDON, .PLUMBING, .CLUB – Perhaps the most significant new one for UK businesses is .UK. This may slowly take precedence over “.CO.UK”. In most cases local UK Businesses/Organisations should use one of the first three mentioned above or the newer .UK option – but there are more options and exceptions.

What is ‘Web Hosting’?

Once your website is built it has to be available to the world 24/7. It doesn’t ‘live’ on our computer or on yours. It must ‘live’ on a web server somewhere, which is switched on and has backup resources in the event of power cuts, crashes etc. UK businesses should ideally have their sites hosted in the UK for various important reasons. We take care of all hosting needs on your behalf.

What’s a ‘web browser’?

A web browser is the program you use to access websites. There are dozens available but the most common ones on PCs & Macs are shown by the icons below. Web browsers are constantly being updated and unfortunately do not all follow the exact same rules for displaying websites! Our aim is to make your website work properly in all common browsers but there will always be some outdated ones in use that may not display modern websites as well as up to date devices.

What is ‘Stock Photography’

A Smartly designed websites (or any print design for that matter) will often make use of some professional photography and specialised created graphics. These high quality, pro-level images can be obtained at prices starting from just a couple of pounds. Once purchased these ‘royalty-free’ images (no need for repeat payments to keep using them) can be used for print and screen. Quality imagery is vital to most websites.

What is ‘SEO’?

SEO stands for ‘Search Engine Optimisation’. In short, gaining ‘visibility’, hopefully some first page results on Google when someone searches for something relevant to your services. It is vital to the success of most small business websites and should always be discussed at the outset of any project. Another vital part of SEO is Analytics/Statistics reports – you’ll want to actually see what is happening on your website and with these you will be able to do so.

What is ‘HTML’?

HTML stands for Hypertext Markup Language. It is combined with CSS (Cascading Style Sheets) and often with other web ‘languages’ to give both the look and functionality of your website. Unless you’re interested in pursuing web design/development for yourself you needn’t worry about it.

What is a CMS?

CMS stands for ‘Content Management System’. It’s not the only approach to building a website but is by far the most popular method these days. The most popular CMS in the world today is called WordPress. All WordPress sites start with a ‘Theme’ – this provides a general look and layout for your site – a starting point. From there the site will need customising to fit your needs. (Don’t confuse WordPress.com with WordPress.org – it’s the same underlying product but totally different outworking.)

What are those squiggly letters and numbers I see everywhere?

It’s called a ‘CAPTCHA’ and they’re used prevent automatic spam emails being sent on a website’s contact form. Because the letters and numbers are fuzzy most ‘spam-bots’ can’t decipher them – they can only be read by human eyes. A contact form is still the best option for most websites to receive email communications for numerous of reasons. We can explain why.

Some Questions About Our Services

Display None
Can I edit my own site after it’s built?

One of the big advantages of a CMS is that it allows non-technical users to make basic content changes and additions to their website. This still requires good all-round computer skills. If self-editing is a route you definitely need to take then we can certainly accommodate that but we need to discuss the detail of this at the start. In most cases our included minor edits policy will cover your needs.

Why do you charge a monthly fee?

A website that is built and then forgotten will almost certainly not bring any returns for your business in the long run. We provide a raft of little services that are deigned to keep your site ‘optimised’ and whenever necessary updated. See more on Website Packages & Costs

Am I tied to a contract with you?

We only build sites for clients who also want us to on-goingly manage them but if for any reason you decided at a later date that you would prefer someone else to manage your website you would need to give us one month’s notice and pay an admin fee of £75 for us to backup your site and assist with a smooth transfer to whoever you nominate.

Will my website work on any device?

Given the growth in mobile access of the Internet (estimated to now be around 30%) this year (2014) On-The-Web-Now! have ceased offering mobile-friendly web design as an additional ‘extra’ and instead we have made it a standard inclusion. So, in short, your website will be compatible with all modern devices, big (desktops & laptops) and small (smartphones & small tablets). In contrast, there are still a small number of people using very outmoded web browsers (on various older devices), we do not attempt to make our websites work optimally with these. In reality this may affect about 2% – 4% of users of old equipment.

Have A Question Of Your Own?

Please contact us

If you have any other general question or query about our services send us a message.